We wish to welcome you to shop at our site and are pleased to offer you our products and services. When using the website, you agree to be bound by the following Terms and Conditions:

1. Privacy

Please refer to our Privacy Policy.

2. Trademarks

All graphics, logos, icons, headers and service names appearing on our site represent BorneoKraf.com trademarks and shall not be used without prior written consent to us.

3. Disclaimer

Please refer to Legal Disclaimers.

4. Applicable Law

Any dispute to the site shall be governed by and construed in accordance with the laws of Malaysia without giving effect to any principles of conflicts of law. By accessing and using the site, you submit to the exclusive jurisdiction of the Malaysian courts - all questions and/or disputes arising out of your use of the site and these Terms and Conditions or the legal relationship established by them.

5. Termination of Usage

BorneoKraf.com reserves the right to terminate users' access to the site without notice for acts or conducts on the part of the users that are construed as a violation of the existing applicable law and which would deemed prejudicial to the business activities of BorneoKraf.com.

6. Return Policy

Items sold may be returned within 30 days for a full refund if such return results from our error. For damaged or defective items, please contact us for replacement.

We cannot be responsible for packages lost during a return. Therefore, we highly recommend that you use a shipping method that provides proof of delivery.

7. Payment

Our authorised retailer, 2CheckOut.com Inc. accept Visa, MasterCard, Discover, American Express, Dinners, JCB and debit cards with the Visa and MasterCard logo for payment. Your order will not be processed until your Credit/Charge/Debit card is cleared by the relevent bank.

If you have any question about your order, please contact us.